The business and IT processes of the public administration sector have undergone a fundamental transformation that was unimaginable a few years ago. Under "eGovernment" schemes, public administration has modernised and digitalised its services and has come to increasingly rely upon electronic and online media for communication with the public. Bids to service providers are now issued electronically (via e-Tendering), which in turn requires a highly-functional internal information technology system.

With training, consulting, and concept design on topics such as ITIL®, supervision of IT service desks, and the implementation of innovative tools to structure and monitor operational IT systems – at H&D we have optimised the IT infrastructure for a wide range of public administration services, while ensuring seamless operation of daily processes. Our software and services have provided seamless data integration for municipal administrations and fire services, ensuring that their data is remotely available at all times for necessary processes such as inventory administration. Our services support public administrations in their transition to the information age, and we look forward to making our expertise gathered in these projects available to you.