H&D transacts its projects according to generally accepted quality standards, such as PRINCE2, SPICE and Six Sigma. Our team of experts has excellent knowhow in its line of business and provides our customers with high quality and innovative IT solutions.

Project Management based on PRINCE2

Projects involve many risks - due to inadequate control mechanisms, some projects are destined to fail. A professional project management and well-established organization models are essential for a successful project close-out.

The most important elements of PRINCE2

• process and business case orientation
• defined organizational structure for the project management team
• product-oriented planning approaches
• subdivision of projects into controllable phases
• flexible and generally applicable without regard to environment and project type

Development Processes According to SPICE

Software development of today is confronted with problems: high quality products have to be manufactured within an always shorter period of time at always lower costs. The mere application of general project management methods will often be insufficient to address the problem of the classical triangle “product-cost-quality”. It is rather advisable to analyze the structure and optimize the development processes systematically.

Development process models, such as SPICE (Software Process Improvement and Capability Determination), have proved to be ideal best-practice guidelines for the evaluation and improvement of software- and system development processes.

Quality Assurance according to Six Sigma

Six Sigma is a method based approach for the improvement of products, services and processes. This data-supported approach enables exact documentation of process fluctuation and process potential and is hence a mature quality management technique with the objective of cost reduction.

The respective performance goal is mathematically ascertainable. Six Sigma processes are commonly defined as processes that produce merely 3.4 defective parts per million opportunities (DPMO).

Quality improvement is achieved by individual projects. Projects are only necessary when a solution is yet unknown. The basic methodology (DMAIC) consists of five steps, inspired by Deming’s Plan-Do-Act-Check Cycle.

An experienced team with wide knowledge of company specific processes and Six Sigma methodology is essential for each project. The assignment of specialists is accompanied by additional expenses; nevertheless, the companies benefit highly from Six Sigma as these extra costs are balanced by saving expenses resulting from the improvement of processes.